Privacy policy

Renewed 07.11.2024

Lumepix OÜ values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal data when you visit our website www.lumepix.eu (hereinafter referred to as the "Website") or use our services. Please read this privacy policy carefully to understand how we handle your personal data.

1. Collected Personal Data

We may collect the following personal data:

  • Contact detailsName, email address, phone number, address, if you fill out our web form or contact us in any other way.
  • Session and website usage:IP address, cookies, browser information, visited pages, geographical location.
  • Order details:Information about orders for products and services, billing, and shipping information.
  • Additional data:If you have contacted us or registered to use our services, other personal data may also be collected.

2. How We Use Your Personal Data

We use your personal data for the following purposes:

  • Providing and managing services:To fulfill contractual obligations and provide you with services.
  • Customer support:To respond to your inquiries and provide necessary support.
  • Marketing and communication:To send you information, offers, and updates, if you have given your consent.
  • Legal obligations:To comply with legal requirements and protect our rights.

3. How We Share Your Data

We do not share your personal data with third parties except in the following situations:

  • Service providers:We may share your data with service providers who help us offer our services (e.g., payment processing, web hosting).
  • Legal requirements:We may share data to comply with legal requirements, court orders, or governmental procedures.
  • Business transfer:If our company is sold or merged, your data may be part of the transfer.

4. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to analyze website visits and improve our services. Cookies are small text files stored on your device that help us understand how you use our website.

You can manage cookies in your browser settings, but please note that some website features may be limited if cookies are disabled.

5. Your Rights

If you are a resident of the European Union, you have the following rights regarding your personal data processing:

  • Right to access:You have the right to request information about the personal data we process about you.
  • Right to rectification:If your data is inaccurate or incomplete, you have the right to correct it.
  • Right to erasure:You have the right to request the deletion of your personal data under certain conditions.
  • Right to restrict processing:You have the right to restrict the processing of your data if it is inaccurate or unlawful.
  • Right to data portability:You have the right to receive your data in a structured, commonly used, and machine-readable format.
  • Right to lodge a complaint:If you believe your rights have been violated, you can file a complaint with the relevant data protection authority.

6. Data Protection and Security

We take all necessary measures to protect your personal data from unauthorized access, use, modification, or disclosure. However, no security measure is 100% effective, and we cannot guarantee that our systems are completely secure.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services or comply with legal obligations. When your data is no longer required, we will delete or anonymize it.

8. Contact Us

If you have any questions or concerns regarding this privacy policy or the processing of your personal data, please contact us at:

Lumepix OÜ
Lai 2 Tallinn Eesti 10133
+372 56642878
info@lumepix.eu

9. Privacy Policy Changes

We reserve the right to make changes to this privacy policy. Any changes will be posted on our website, and the changes will take effect from the date they are published.